Website Terms of Use

  1. About these terms

    These Website Terms of Use ("Terms of Use") govern your access to and use of our website https://www.herupstarts.co.uk (the "Website"), operated by HerUpStart Studio Limited. They are separate from our Terms and Conditions of Sale, which govern purchases made through the Website. By using the Website, you accept these Terms of Use.

  2. Who can use the website

    The Website is intended for consumers in the United Kingdom, including Northern Ireland. You must be 18 or over to place an order, though you may browse with a parent or guardian's supervision if younger.

  3. Accounts

    If you create an account, you're responsible for keeping your login details confidential and for activity on your account. Tell us immediately at support@herupstarts.co.uk if you suspect unauthorised use.

  4. Acceptable use

    You agree not to:

    • Use the Website unlawfully or in breach of these Terms of Use;
    • Attempt to gain unauthorised access to the Website or connected systems;
    • Introduce viruses, malware or other harmful material;
    • Use bots, scrapers or other automated tools to access the Website without our written consent;
    • Copy, reproduce or exploit Website content without our permission.
  5. Intellectual property

    All content on the Website — text, graphics, logos, images, product photography and the HerUpStart name and branding — is owned by or licensed to HerUpStart Studio Limited and protected by copyright, trade mark and other intellectual property laws. Please don't copy, reproduce or use them without our written permission. You may view and download content for personal, non-commercial use only.

  6. Customer reviews and other content you submit

    If you submit a review or other content, you confirm it is genuine, based on your own experience, and not misleading. We do not publish, commission or incentivize fake reviews, and we take reasonable and proportionate steps to prevent and remove fake or misleading reviews, or reviews that conceal they were incentivised, in line with the Digital Markets, Competition and Consumers Act 2024. We may remove content that breaches these Terms of Use.

  7. No reliance on website content

    We try to keep the Website accurate and current, but do not warrant it is complete, error-free or uninterrupted. Product availability, pricing and specifications may change. Nothing on the Website is advice you should rely on without independent verification.

  8. Links to other websites

    The Website may link to third-party websites. We do not endorse, and are not responsible for, the content or practices of those sites.

  9. Liability

    We are not liable for loss arising from your use of, or inability to use, the Website, including loss caused by viruses or by delays or interruptions to the Website.

  10. Suspension and termination

    We may suspend or restrict your access to the Website, including any account, if we reasonably believe you have breached these Terms of Use or violated applicable law.

  11. Changes

    We may update these Terms of Use from time to time; the version in force when you use the Website applies.

  12. Governing law

    These Terms of Use are governed by the law of England and Wales, without prejudice to any mandatory protection available to you under Northern Ireland law if you live there.

  13. Contact

    support@herupstarts.co.uk | 86-90 Paul Street, London, EC2A 4NE.