Terms of service

Herupstart Studio – Terms of Service 

OVERVIEW

Welcome to Herupstart Studio! The terms “we”, “us” and “our” refer to Herupstart Studio.
Herupstart Studio operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience (the “Services”). Herupstart Studio is powered by Shopify, which enables us to provide these Services to you.

These Terms of Service (the “Terms”) describe your rights and responsibilities when using our Services.
By visiting, interacting with, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence and that you have provided accurate and complete information when using our Services. You are responsible for maintaining the confidentiality of your account credentials and all activity occurring under your account. You must not transfer, sell, or assign your account to another person. All personal data provided to us will be handled in accordance with UK GDPR and our Privacy Policy

SECTION 2 – OUR PRODUCTS

We make every effort to present our products accurately. However, please note that colours, finishes, or materials may vary depending on your device’s display settings. All product descriptions and prices are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities available to any person or region.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Your order is not confirmed until we have accepted and processed payment. We may decline or cancel any order for any reason, in which case you will be notified. Please review your order carefully before checkout; once processed, cancellations may not be possible. Returns and exchanges are subject to our Returns & Refunds Policy. You confirm that your purchases are for personal use only and not for resale.

SECTION 4 – PRICES AND BILLING

All prices are listed in GBP (£) and exclude taxes, shipping, or import duties unless stated otherwise. Prices and promotions are subject to change without notice. You agree to provide current, accurate payment details for all purchases and authorise us to charge your chosen payment method for the total order amount, including applicable taxes and delivery charges.

SECTION 5 – SHIPPING AND DELIVERY

We aim to dispatch orders promptly, but all delivery times are estimates only. We are not responsible for delays caused by couriers, customs, or events beyond our control. Ownership and risk pass to you once your order is handed to the carrier. Full details are available in our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

All content on our site — including text, images, graphics, logos, product names, and layout — is the property of Herupstart Studio or its licensors and is protected under copyright and trademark laws. You may not copy, reproduce, or redistribute our content without prior written permission.

SECTION 7 – OPTIONAL TOOLS

From time to time, we may offer access to third-party tools or integrations (e.g., size guides, reviews, or chat services). These are provided “as is” and “as available.” We are not responsible for third-party tools or their outcomes.

SECTION 8 – THIRD-PARTY LINKS

Our site may include links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of those sites. Please review their terms and policies before engaging in any transactions.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Herupstart Studio is powered by Shopify, which provides the e-commerce platform that enables our online store. All transactions occur directly between you and Herupstart Studio. Shopify is not responsible for our sales, products, or customer service. By using our Services, you release Shopify from any claims related to your transactions with Herupstart Studio.

SECTION 10 – PRIVACY POLICY

Your personal data is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy. Because we use Shopify to host and process transactions, your data may be transmitted and stored on servers outside the UK to facilitate secure payments and fulfilment.

SECTION 11 – FEEDBACK

If you share suggestions, reviews, or other feedback, you grant Herupstart Studio a royalty-free, worldwide licence to use and display that content for marketing or operational purposes. You confirm that your feedback is original, lawful, and does not infringe upon third-party rights.

SECTION 12 – ERRORS AND INACCURACIES

We occasionally update our site to correct any typographical errors or inaccuracies. We reserve the right to make such corrections, cancel orders, or update information at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use our Services:

  • For unlawful, fraudulent, or harmful purposes

  • To harass, abuse, or infringe upon others’ rights

  • To interfere with site functionality or security

  • To distribute spam, malware, or deceptive materials

We reserve the right to suspend or terminate any account that violates these Terms.

SECTION 14 – TERMINATION

We may terminate or restrict access to our Services at any time, with or without notice, if we believe you have breached these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available”, without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free service.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Herupstart Studio shall not be liable for any indirect, incidental, or consequential damages (including loss of profits, revenue, or data) arising from your use of our Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Herupstart Studio, its officers, employees, affiliates, and service providers from any claims arising from your misuse of our Services or breach of these Terms.

SECTION 18 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will continue to apply in full force.

SECTION 19 – ENTIRE AGREEMENT

These Terms and related policies constitute the full agreement between you and Herupstart Studio, superseding any prior understandings or communications.

SECTION 20 – ASSIGNMENT

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights or obligations at any time without notice.

SECTION 21 – GOVERNING LAW

These Terms and any transactions under them shall be governed by the laws of England and Wales. You agree that the courts of London, United Kingdom shall have exclusive jurisdiction over any disputes.

SECTION 22 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Herupstart Studio
86–90 Paul Street, London EC2A 4NE, United Kingdom
Phone: +44 203 769 4800 (UK business line)
Email: support@herupstarts.co.uk
Business Registration No.: 16771314 (Registered in England and Wales under the Companies Act 2006)